Business Phone Applications
Mitel VoIP PBX and Hosted PBX Systems
Mitel Navigator |
Mitel Navigator® is a breakthrough communications device that radically enhances the meaning of voice, video and data convergence on the desktop. The Mitel Navigator application provides rich, seamless integration with the Microsoft® Office environment, increasing user productivity |
Mitel Automatic Call Distribution |
Mitel Automatic Call Distribution (ACD) software is an integrated component to the switch that ensures customers are treated equitably and calls are routed efficiently. |
Contact Center
Mitel Contact Center Solutions |
Mitel Contact Center Solutions enable you to deliver superior customer service while controlling contact center costs. It combines robust communications platforms, automated call distribution (ACD) software, and a modular suite of feature-rich, web-based applications that allow you to measure and manage your operations and increase supervisor and agent productivity. Contact Center Solutions meet the needs of all sizes of formal contact centers, from small, single-site contact centers, to large, multi-site virtual contact centers. |
Mobility Solutions/Remote Workers
Mitel Teleworker Solution |
For companies looking to cost-effectively optimize productivity, Mitel teleworking solutions allow employees "plug and work" access to the corporate voice and data network from home or on the road, seamlessly retaining all of the features and functionality enjoyed at the office. |
Mitel Mobile Extension |
For workers who have too many phone numbers, voicemail boxes and devices, Mitel Mobile Extension offers one number and one message box. In addition commonly used PBX features are extended to your mobile device of choice. |